DOCUMENT:Q242868 29-JUN-2002 [homegame] TITLE :AoE II: Graphic Issues or Pointer Disappears PRODUCT :Microsoft Home Games PROD/VER::2.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbenv kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Age of Empires II: The Age of Kings, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Age of Empires II: The Age of Kings, you may experience any of the following behaviors: - The bottom border of the game screen may be distorted or tinted pink. - You may be unable to play the game at a screen resolution of 1024 x 768 pixels. - The pointer may disappear. CAUSE ===== This behavior can occur if both of the following conditions are true: - An Intergraph Intense3D 100 video adapter is installed in your computer. -and- - The video driver for the Intense3D 100 video adapter is outdated. RESOLUTION ========== To resolve this behavior, download and install the latest version of the video driver for your video adapter. To do so, visit the following Intergraph Web site: http://www.intergraph.com MORE INFORMATION ================ This issue does not occur with version 4.3.0.3133 or later of the Intense3D 100 video driver. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Additional query words: 2.00 aoe2 aok msgame scrambled palette mouse cursor ====================================================================== Keywords : kb3rdparty kbdisplay kbenv kbimu Technology : kbHomeProdSearch kbGamesSearch kbAOESearch kbAOE2Kings Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.