DOCUMENT:Q253937 07-MAY-2002 [homegame] TITLE :FS2000: Program Hangs When You Fly Over San Francisco PRODUCT :Microsoft Home Games PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator 2000 Professional Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you fly over downtown San Francisco, Microsoft Flight Simulator 2000 Professional Edition may stop responding (hang). CAUSE ===== This behavior can occur if the following conditions are true: - An ATI 3D Rage Pro video adapter is installed in the computer. - The video driver for the ATI 3D Rage Pro video adapter is outdated. RESOLUTION ========== To resolve this issue, download and install the latest ATI 3D Rage Pro video driver for your video adapter from the following ATI Web site: http://support.atitech.ca MORE INFORMATION ================ You may need to remove the outdated ATI 3D Rage Pro video driver from the computer before you install the latest video driver. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. Click ATI Display Driver, and then click Add/Remove. 4. When you are prompted to restart Windows, do so. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: msgame flightsim fltsim fs2k fs2000 hangs freeze lock ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : kbGamesSearch kbFlightSimSearch kbFlightSim2000 kbSimSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.