DOCUMENT:Q255918 12-NOV-2001 [homegame] TITLE :Allegiance: Games List is Unavailable PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbnetwork kbtool igz kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Allegiance, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click the Allegiance Zone button or the Free Zone Game button on the Main Menu in Microsoft Allegiance, you may experience the following symptoms: - The Games List button may be unavailable. - No scrolling text message is displayed in the "Message of the Day" box. CAUSE ===== This behavior can occur if your Internet connection settings are not correctly configured to use a proxy server. RESOLUTION ========== To resolve this issue, configure the Internet Options tool in Control Panel to use a proxy server: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Internet Options. 3. Click the Connections tab. 4. If you use a dial-up connection to connect to the Internet, click the connection that you want to use in the "Dial-up settings" box, and then click Settings. If you use a Local Area Network to connect to the Internet, click LAN Settings. 5. If your Internet connection does not require a proxy server, click to clear the "Use a proxy server" box. If your Internet connection requires a proxy server, click to select the "Use a proxy server" box, type the address of the proxy server in the Address box, and then type the port of the proxy server in the Port box. 6. Click OK, and then click OK again. MORE INFORMATION ================ To determine if your Internet connection uses a proxy server, and to determine the specific settings required to connect to the proxy server, contact your Internet Service Provider (ISP) or network administrator. To verify that your Internet connection settings are configured correctly, use Microsoft Internet Explorer to visit the following Zone Web site: http://www.zone.com/allegiance If the Web site is opened correctly, then the Internet Options tool is configured correctly. NOTE: You cannot use Netscape Communicator to verify the configuration of the Internet Options tool, because it does not use the Windows system file (Wininet.dll) that Allegiance uses to establish a link to its Games List. Additional query words: 1.00 msgame igz msngz grayed greyed out blank ====================================================================== Keywords : kbnetwork kbtool igz kbimu msgame Technology : _IKkbbogus kbGamesSearch kbAllegianceSearch kbAllegiance Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.