DOCUMENT:Q260006 12-NOV-2001 [homegame] TITLE :StarLancer: Poor Video Performance or Game Quits Unexpectedly PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft StarLancer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft StarLancer, you may experience one or more of the following symptoms: - You may experience poor video performance in the game. - The game may quit unexpectedly during the jump sequence at the beginning of Mission 1. - Textures in the game may appear jagged or blocky. - When you attempt to change the brightness level for your video adapter, the change may not be applied in the game. CAUSE ===== This behavior can occur if a Creative Labs GraphicsBlaster Savage4 video adapter is installed in your computer. RESOLUTION ========== To resolve this issue, download and install the latest version of the video driver for your video adapter from the following Creative Labs Web site: http://support.creativelabs.com If the issue continues to occur, download and install the latest version of the S3 Savage4 reference driver from the following S3 Web site: http://www.s3.com MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame star lancer frame rate crash gamma correction blaster ====================================================================== Keywords : kb3rdparty kbdisplay kbimu msgame Technology : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.