DOCUMENT:Q260861  12-NOV-2001  [homegame]
TITLE   :StarLancer: Hangs After You Accept End User License Agreement
PRODUCT :Microsoft Home Games
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kb3rdparty kbdisplay kbimu msgame

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The information in this article applies to:

 - Microsoft StarLancer, version 1.0 
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SYMPTOMS
========

The first time you start Microsoft StarLancer, you may experience one or more of
the following symptoms after you accept the End User License Agreement:

 - The program may stop responding (hang).

 - The screen may become distorted.

CAUSE
=====

This behavior can occur if a Hercules Stingray 128 video adapter is installed in
your computer.

RESOLUTION
==========

To resolve this issue, download and install the latest version of the video
driver for your video adapter from the following Hercules Web site:

   http://www.hercules.com

If the issue continues to occur, download and install the latest version of the
Voodoo Rush reference driver from the following 3Dfx Web site:

   http://www.3dfxgamers.com

MORE INFORMATION
================

To work around this issue, configure the game to use the software renderer:

1. On the StarLancer startup screen, click Game Options.

2. Click Video.

3. Click one of the arrows next to 3D Render Mode to change the setting to
   Software Renderer.

4. Click Main Menu.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.00 msgame star lancer hangs freeze lock scrambled garbled

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Keywords          : kb3rdparty kbdisplay kbimu msgame 
Technology        : _IKkbbogus kbGamesSearch kbStarlancerSearch kbStarlancer
Version           : :1.0
Issue type        : kbprb

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ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
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SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.