DOCUMENT:Q272339 22-OCT-2000 [homegame] TITLE :Plus Game Pack: Black/Blue Screen When You Minimize/Restore Game PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbdisplay kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Plus! Game Pack: Cards and Puzzles ------------------------------------------------------------------------------- SYMPTOMS ======== When you minimize or restore a game in Microsoft Plus! Game Pack: Cards & Puzzles, the screen may turn black or blue. CAUSE ===== This behavior can occur if a video adapter based on the nVIDIA RIVA TNT2 chip set is installed in your computer. RESOLUTION ========== To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter. For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z If the issue continues to occur, download and install the latest version of the reference driver for your video adapter from the following nVIDIA Web site: http://www.nvidia.com Additional query words: msgame plusgp bicycle wep pep ====================================================================== Keywords : kbdisplay kbimu msgame Technology : kbGamesSearch kbPlusSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.