DOCUMENT:Q272668 22-OCT-2000 [homegame] TITLE :Golf 2001: Game Does Not Start PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbenv w_golf kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Golf 2001 Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft Golf 2001 Edition, the game may not start. CAUSE ===== This behavior can occur if both of the following conditions are true: - The video adapter that is installed in your computer is based on the SiS 620 chip set. - The retail video driver for the SiS 620 chip set is installed on your computer. NOTE: This behavior has been reported with version 4.11.1.1050 of the video driver. RESOLUTION ========== To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter. For information about how to contact the manufacturer of your video adapter, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: msgame golf2001 unable nothing happens ====================================================================== Keywords : kbenv w_golf kbimu Technology : kbHomeProdSearch kbGamesSearch kbGolfSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.