DOCUMENT:Q273503 25-JUL-2001 [homegame] TITLE :Midtown Madness 2: Known Video Issues in Midtown Madness 2 PRODUCT :Microsoft Home Games PROD/VER::2.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbenv kbhw kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Midtown Madness 2, version 2.0 ------------------------------------------------------------------------------- SUMMARY ======= This article describes some of the known video related issues in Microsoft Midtown Madness 2. MORE INFORMATION ================ The following list contains known video related issues in Midtown Madness 2. - 3dfx Voodoo3 video adapter installed in a Windows 2000-based computer: Corrupt sky textures and invisible trees. If a 3dFx Voodoo3 video adapter is installed in your Windows 2000-based computer, you may encounter corrupt sky textures or invisible trees. To resolve this issue, visit the following 3dfx Web site to update your video driver: http://www.3dfx.com - Asus AGP-V6600 GeForce video adapter If an Asus AGP-V6600 GeForce video adapter is installed in your computer, you may experience the following issues: - The proper shadows may not be displayed around vehicles. - If you click Calibrate on the Control Options screen or if you click Help on the Crash Course screen, your computer may stop responding (hang). - When you start a game before the introduction videos are finished playing, Midtown Madness 2 may hang. To resolve these issues, install the latest retail video driver from Asus or the latest reference video driver from nVIDIA from the appropriate Web site: http://www.asus.com http://www.nvidia.com - ATI 3D Rage Pro video adapter: Flashing textures and a garbled screen are displayed at the start of a race. If an ATI 3D Rage Pro video adapter with retail drivers is installed in your computer, you may experience flashing textures and a garbled screen when you start a race. To resolve this issue, quit Midtown Madness 2, and then restart your computer. - ATI Rage Fury Pro or ATI XPERT 2000 video adapter: Map appears on the horizon. If an ATI Rage Fury Pro or an ATI XPERT 2000 video adapter is installed in your computer, a map may be displayed on the horizon when you drive up a hill. To resolve this issue, download and install the latest video driver for your video adapter at the following ATI Web site: http://www.atitech.com - ATI RAGE Fury Maxx: The game dashboard is flickering or flashing. To resolve this issue, download the latest drivers from the following ATI Web site: http://www.ati.com. If the problem continues to occur, disable dual-chip mode. Click Start point to Settings and choose Control Panel, double-click Display, click the Settings tab, click Advanced, click MAXX tab. Click to check "Disable dual-chip mode". - Creative Labs 3D Blaster RIVA TNT video adapter: Green shadows are displayed and building textures may change. If a Creative Labs 3D Blaster RIVA TNT video adapter with retail drivers is installed in your computer, you may encounter green shadows or the building textures may change. To resolve this issue, download and install the latest video driver for your video adapter from the following Creative Labs Web site or the latest reference driver from nVIDIA from the following nVIDIA Web site: http://www.soundblaster.com http://www.nvidia.com - Diamond Monster 3D II video adapter: Palm trees and green trees are not displayed properly. If a Diamond Monster 3D II video adapter is installed in your computer, trees may not be displayed properly. To resolve this issue, download and install the latest Voodoo2 reference driver from the following 3dfx Web site: http://www.3dfx.com - Diamond Viper II video adapter: Multiple known issues. If a Diamond Viper II video adapter is installed on your computer, the palm trees in San Francisco may be the wrong color. Currently, there is no known workaround for this issue. If a Diamond Viper II video adapter is installed on your computer, a map may be displayed on the horizon when you drive up a hill. To resolve this issue, download and install the latest video driver for your video adapter from the following Diamond Multimedia Web site: http://www.diamondmm.com - Elsa Gladiac GeForce2 video adapter installed in a Windows 2000-based computer: Game stops responding. If an Elsa Gladiac GeForce2 video adapter is installed in your Windows 2000-based computer, the game may hang. To resolve this issue, download and install the latest reference driver from nVIDIA from the following nVIDIA Web site: http://www.nvidia.com - Matrox Millennium G400 Dual Head video adapter: Game hangs after you close the Help window. If a Matrox Millennium G400 Dual Head (32 MB) video adapter is installed in your computer, the game may hang after you close the Help window. To resolve this issue, download and install the latest video driver for your video adapter from the following Matrox Web site: http://www.matrox.com - Other video adapters that are based on the nVIDIA chip set: Multiple known issues. If a video adapter based on the nVIDIA chip set (including the Diamond Viper V770 video adapter) is installed in your Windows 2000-based computer, you may experience the following issues: - Hardware mode may not be an option in the Renderer list on the Graphics Options screen. - A blue box may obscure the game screens. If a video adapter based on the nVIDIA GeForce 256 chip set is installed in your computer, you may experience the following issues: - Shadows may not be displayed correctly. - The back-end of vehicles may not be displayed correctly. If a video adapter based on the nVIDIA (TNT, TNT2 or GeForce) chip set is installed in your Microsoft Windows 98-based computer, you may receive a fatal exception error message when you run multiplayer games. To resolve these issues, download and install the latest reference driver for your video adapter from the nVIDIA Web site: http://www.nvidia.com - Video adapters based on the Silicon Integrated Systems, Inc. (SiS) 620 chip set: Game stops responding when you start a race or a cruise session. If a video adapter based on the SiS 620 chip set is installed in your computer, Midtown Madness 2 may hang when you start a race or a cruise session. To resolve this issue, download and install the latest video driver for your video adapter from your hardware manufacturer's Web site. Contact Your Video Adapter Manufacturer --------------------------------------- Contact the manufacturer of your video adapter to inquire about how to obtain and install the latest video driver for your video adapter. For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z To identify the manufacturer and model of your video adapter: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. If you are using a Microsoft Windows 95-based or a Windows 98-based computer, click the Device Manager tab. If you are using a Windows 2000-based computer, click the Hardware tab, and then click Device Manager. 4. Click the plus sign (+) next to "Display adapters" to expand the branch. 5. Under the "Display adapters" branch, note the manufacturer and model of your video adapter, and then click OK. 6. Close all open windows. NOTES: Reference drivers are drivers that are released by the manufacturers of a specific chip set that is used by specific video adapters. Retail drivers are drivers that are released by the manufacturer of a video adapter or audio card that use a specific chip set. If you experience issues when you use the most recent retail drivers supplied by the video adapter's or sound card's manufacturer, use the latest reference driver from your video adapter's or sound card's chip set manufacturer. Microsoft recommends that you do not install beta video drivers. For additional information about how to troubleshoot video problems with Midtown Madness 2, click the article number below to view the article in the Microsoft Knowledge Base: Q273625 Midtown Madness 2: How to Troubleshoot Video Problems The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: msgame mm2 ====================================================================== Keywords : kb3rdparty kbdisplay kbenv kbhw kbimu kbHardware Technology : kbHomeProdSearch kbGamesSearch kbMidtownMadSearch kbMidtownMadness2 Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.