DOCUMENT:Q283169 12-NOV-2001 [homegame] TITLE :Crimson Skies Error Message: Unable to Initialize Video PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Crimson Skies, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft Crimson Skies, you may receive the following error message: Failed to initialize video. CAUSE ===== This behavior can occur if Microsoft NetMeeting is running on your computer in the background. NOTE: NetMeeting prevents Microsoft DirectX from dynamically changing your screen resolution when you start the game. RESOLUTION ========== To resolve this issue, quit NetMeeting: 1. Right-click the NetMeeting icon on the Windows taskbar. 2. Click Stop NetMeeting or Exit. MORE INFORMATION ================ For additional information about other error messages in Microsoft Games related to Microsoft NetMeeting, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q191660 Err Msg: Could Not Find Any 3D Acceleration Hardware... Q249867 Loss of Direct3D Support After Improperly Quitting NetMeeting 3.01 Q268330 Games: Screen Turns White and Game Hangs or Quits Additional query words: msgame hangs freeze lock launch crash close netmeeting white screen black ====================================================================== Keywords : kberrmsg kbimu Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbCrimsonSkiesSearch kbCrimsonSkies Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.