DOCUMENT:Q284212 16-MAY-2002 [homegame] TITLE :Games Err Msg: Stop: Failed - Create Sound Buffer PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Links 2001 - Microsoft MechCommander 2.0, version 1.0 - Microsoft MechWarrior 4: Vengeance ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft MechWarrior 4: Vengeance, you may receive the following error message: STOP:FAILED - (WINERR_one or more arguments are invalid) - Create Sound Buffer When you attempt to start Microsoft Links 2001, you may receive the following error message: STOP: FAILED (0x8878001e - DSERR_CONTROLUNAVAIL) - CreateSoundBuffer CAUSE ===== This behavior can occur if you have conflicting audio codecs installed on your compouter, or if one or more of the audio codecs are missing or damaged. RESOLUTION ========== To resolve this issue, use the following methods in the order in which they are presented. Remove and Reinstall the Audio Compression Drivers -------------------------------------------------- To remove and reinstall audio compression drivers in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me): 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. On the Windows Setup tab, click Multimedia, and then click Details. 4. Click to clear the Audio Compression check box, and then click OK. 5. Click Apply. 6. On the Windows Setup tab, click Multimedia, and then click Details. 7. Click to select the Audio Compression check box, and then click OK. 8. Click OK. 9. Follow the instructions on the screen to finish installing the audio compression drivers. If the issue continues to occur, proceed to the next method. Uninstall and Reinstall the Default Codecs ------------------------------------------ To uninstall and reinstall the default codecs, use the following methods in the order in which they are presented. Uninstall All Default Codecs: To uninstall all of the default codecs: 1. In Control Panel, double-click Add/Remove Programs. 2. On the Windows Setup tab, click Multimedia, and then click Details. 3. Click to clear the Audio Compression and Video Compression check boxes, and then click OK. 4. Click OK. Delete Specific Codecs and MCI Devices: To delete a specific codec or MCI device: 1. In Control Panel, double-click Multimedia. 2. Click the Advanced or the Devices tab. 3. Double-click one of the following branches: - Audio Compression Codecs - Video Compression Codecs - Media Control Devices 4. Double-click the codec that you want to delete or one of the following MCI devices, and then click Remove: - CD Audio Device - MIDI Sequencer Device - Motion Video Device - PIONEER LaserDisc Device - VISCA VCR Device - Wave Audio Device NOTE: Do not delete the Microsoft PCM Converter codec. 5. Repeat steps 3 and 4 to delete all of the audio and video codecs and all of the MCI devices, except the Microsoft PCM Converter audio codec. 6. Restart your computer. Reinstall the Default Codecs: To reinstall the default codecs: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. On the Windows Setup tab, click Multimedia, and then click Details. 4. Click to select the Audio Compression and the Video Compression check boxes, and then click OK. 5. Click Apply. 6. Click OK. 7. Follow the instructions on the screen to finish installing the codecs. Reinstall MCI Devices and Additional Codecs: To reinstall the MCI devices or additional codecs: 1. In Control Panel, double-click Add New Hardware. 2. Click Next, click No, and then click Next. 3. In the Hardware Types box, click Sound, Video, and Game Controllers. 4. In the Manufacturers box, click Microsoft MCI. 5. In the Models list, click CD Audio Device (Media Control). 6. Click Next. 7. Click Finish. 8. Repeat the steps 1 through 7 to reinstall all of the following MCI devices: - MIDI Sequencer Device - Motion Video Device - PIONEER LaserDisc Device - VISCA VCR Device - Wave Audio Device 9. Repeat steps 1 through 7 to reinstall any additional MCI devices or codecs that you want to use. 10. Restart your computer. Select the correct playback device in the Multimedia Settings Control Panel: 1. Click Start, point to Settings then click Control Panel. 2. Double-click the Multimedia (Windows 95/98) or Sounds and Multimedia (Windows ME/Windows 2000) icon. 3. Select the correct Playback device, if it's not already selected. If any of the above resolution do not resolve this issue then try the steps listed in the following Knowledge Base article: Q279763 Error Message: Stop:Failed (0xc29b85a0 - WINERR) Set (EAX Reverb Properties, EAX Environment) Additional query words: msgame sound audio compress rip tear remove media mech4 ====================================================================== Keywords : kberrmsg kbimu Technology : kbLinkGolfSearch kbGamesSearch kbGolfSearch kbMSNSearch kbMechCommSearch kbLinks2001 kbMechCommander200 Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.