DOCUMENT:Q285201 06-AUG-2002 [homegame] TITLE :Entertainment PocketPak Setup Does Not Recognize Device Type PRODUCT :Microsoft Home Games PROD/VER::2.0,2.11,2.12,3.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Pocket PC Entertainment PocketPak - the operating system: Microsoft Windows CE, versions 2.0, 2.11, 2.12, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Microsoft Pocket PC Entertainment PocketPak, you may receive the following error message: Microsoft (pocket pc) does not support the connected device type... Or the Setup program may not finish. CAUSE ===== This behavior can occur if you are using Microsoft Windows CE Operating System version 2.12 or earlier. RESOLUTION ========== Microsoft Pocket PC Entertainment PocketPak requires Windows CE version 3.0 to work correctly. MORE INFORMATION ================ If your Windows CE device runs Windows CE version 2.12, 2.11, or 2.0, you can purchase Microsoft Entertainment Pack 2.0 for Windows CE at a retail software store. Additional query words: msgame wince pocketpack ====================================================================== Keywords : kberrmsg kbimu Technology : kbOSWinCE kbPocketSearch kbWinCESearch kbOSWinCE200 kbOSWinCE211 kbOSWinCE212 kbOSWinCE300 kbZnotKeyword7 kbOSWinCESearch Version : :2.0,2.11,2.12,3.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.