DOCUMENT:Q285862 30-MAY-2002 [homegame] TITLE :Games Error Message: Problem Getting DP2 Interface PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 - Microsoft Zone.com - Microsoft Flight Simulator 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to join or host a Microsoft Combat Flight Simulator 2 game on Zone.com, you may receive the following error message: Problem getting DP2 interface. CAUSE ===== This behavior can occur if you are running firewall, network address translation (NAT), proxy, or other Internet router software on your computer or your local area network (LAN). RESOLUTION ========== To resolve this issue, use the following methods in the order in which they are presented. Disable Firewall Software ------------------------- Refer to your firewall software documentation to disable the firewall. If you are not able to disable your firewall software, contact the manufacturer of your firewall software. Configure the Proxy Server or Firewall -------------------------------------- For additional information about how to configure a proxy server or firewall for use with Zone.com, click the article number below to view the article in the Microsoft Knowledge Base: Q240429 DirectX: Ports Required to Play on a Network Additional query words: msgame msngz igz combatfs cfs2 ====================================================================== Keywords : kberrmsg kbimu Technology : _IKkbbogus kbGamesSearch kbFlightSimSearch kbMSNSearch kbCombatFlightSim2 kbCombatFlightSimSearch kbFlightSim2000 kbZone kbSimSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.