DOCUMENT:Q289106 02-NOV-2001 [homegame] TITLE :DirectX 8: Cannot Install on a Computer That Uses a Cyrix 686 PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - the operating system: Microsoft Windows 98 - the operating system: Microsoft Windows Millennium Edition - the operating system: Microsoft Windows 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Microsoft DirectX 8 or later, you may receive the following error message: Unsupported processor. CAUSE ===== This behavior can occur if your computer is running a Cyrix 686-class processor. MORE INFORMATION ================ This behavior can occur if the Cyrix 686 processor does not properly support the CPUID command or the processor is detected as a 486-class processor. Non-Pentium class processors are unsupported by DirectX 8 and later. Additional query words: msgame ====================================================================== Keywords : kberrmsg kbimu Technology : kbOSWin2000 kbOSWin98 kbOSWinME kbOSWinSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.