DOCUMENT:Q299740 25-JUN-2001 [homegame] TITLE :Train Simulator: Keyboard Stops Responding PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Train Simulator, version 1.0, used with: - the operating system: Microsoft Windows 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are running Microsoft Train Simulator, the keyboard may stop responding. CAUSE ===== This behavior can occur if DirectX has become corrupted. RESOLUTION ========== There are two possible resolutions to this issue. The first is to install DirectX 8.0a. DirectX 8.0a is on the Microsoft Train Simulator installation CD. Use the following steps: 1. Insert the installation CD into the CD-ROM drive. Press and hold the SHIFT key to prevent the program from starting. 2. Double-click My Computer. 3. Right-click the letter of the drive that has the installation CD, and then click Install DirectX 8.0a. 4. Follow the prompts. If installing DirectX 8.0a does not help, work around this issue by pressing ALT+TAB to minimize the screen, and then pressing ALT+TAB again to maximize the screen. The second resolution is to download and install the latest version of DirectX from the following Microsoft Web site: http://www.microsoft.com/directx/homeuser/downloads/default.asp For additional information about how to obtain and install the latest version of DirectX, click the article number below to view the article in the Microsoft Knowledge Base: Q179113 How to Download and Install DirectX Additional query words: msgame trainsim ====================================================================== Keywords : kbimu Technology : kbHomeProdSearch kbGamesSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.