DOCUMENT:Q299743 07-MAY-2002 [homegame] TITLE :TS Err Msg: "Setup encountered a disk error while writing ..." PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Train Simulator, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are trying to install Microsoft Train Simulator, you may receive the following error message: Train Simulator Setup encountered a disk error while writing to the file C:\Program Files\Microsoft Games\Train Simulator\dialog.dll. Make sure your hard disk is not full and the file is not in use. CAUSE ===== This behavior can occur if a previous installation was interrupted and the original Train Simulator folder is still present on the system. RESOLUTION ========== To resolve this issue, remove the existing Train Simulator folder and start the installation process again. To do this, follow these steps: 1. Right-click Start, and then click Explore. 2. In the left frame, double-click Program Files. 3. Double-click Microsoft Games. 4. Click the Train Simulator folder to highlight it, and then click Delete. 5. Close Windows Explorer. Additional query words: msgame trainsim ====================================================================== Keywords : kberrmsg kbsetup kbimu Technology : kbHomeProdSearch kbGamesSearch kbTrainSim Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.