DOCUMENT:Q299748 06-AUG-2002 [homegame] TITLE :Train Simulator: Contradictory Messages During Installation PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Train Simulator, version 1.0, used with: - the operating system: Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Microsoft Train Simulator on a Microsoft Windows 95-based system that has Microsoft Internet Explorer 4.0 or earlier installed, you may receive a message to restart the system, followed by a message that you should not shut down during the installation of the program. CAUSE ===== For the installation process to proceed under the configuration described in the "Symptoms" section of this article, you must first install Internet Explorer 5.5. This requires additional steps and subsequent restarts before the installation of DirectX or the Train Simulator program itself. This is the expected behavior on a Windows 95-based system with Internet Explorer 4.0 installed on it. RESOLUTION ========== To resolve this behavior, perform the following steps: Install Microsoft Internet Explorer ----------------------------------- 1. Insert the Train Simulator disk #2 into the CD-ROM drive. Press and hold down SHIFT when you insert the CD-ROM to prevent the program from starting automatically. 2. Click Start, and then click Run. 3. In the Open box, type ":\ie5\ie5setup.exe" (without the quotation marks) (where is the drive letter for the CD-ROM drive that contains the Train Simulator CD-ROM), and then click OK. 4. Follow the instructions on the screen to install Internet Explorer 5.5. If the problem continues to occur, proceed to the next step: Download and Install the Latest Version of Microsoft Internet Explorer ---------------------------------------------------------------------- To download and install the latest version of Microsoft Internet Explorer, visit the following Microsoft Web site: http://www.microsoft.com/windows/ie/default.htm Additional query words: msgame trainsim ====================================================================== Keywords : kbimu Technology : kbHomeProdSearch kbGamesSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.