DOCUMENT:Q302480  06-AUG-2002  [homegame]
TITLE   :Train Simulator: Err Msg: Train World Initialization Failed
PRODUCT :Microsoft Home Games
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kberrmsg kbimu

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The information in this article applies to:

 - Microsoft Train Simulator, version 1.0 
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SYMPTOMS
========

When you attempt to start Microsoft Train Simulator, you may receive one of the
following error messages

   Train world initialization failed.

   -or-

   Cannot add car <number> to world.

where <number> is the number of the car.

CAUSE
=====

This behavior can occur if your display adapter (video card) is using an
outdated video driver.

This behavior is known to occur with the following display adapters:

    - NVIDIA Riva 128-based chipset (which includes the STB Velocity 128).

 - ATI Rage Pro.

 - ATI RAGE IIC

 - STB Velocity 128


RESOLUTION
==========

To resolve this issue, obtain and install updated drivers for your display
adapter.

For information about how to contact display adapter manufacturers, click the
appropriate article number in the following list to view the article in the
Microsoft Knowledge Base:

   Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

   Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

   Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To obtain updated drivers for NVIDIA Riva 128-based display adapters, browse to
the following NVIDIA Web site:

   http://www.nvidia.com

To resolve the issue with STB Velocity 128, download reference drivers from

   http://www.nvidia.com

To obtain updated drivers for ATI display adapters, browse to the following ATI
Technologies Web site:

   http://www.ati.com

Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.

An update has been created to resolve some compatibility problems with several
video cards. To download and install the update, browse to the following
Microsoft Web site:

   http://www.microsoft.com/games/trainsim

MORE INFORMATION
================

Additional information about your display adapter can be obtained by using the
DirectX Diagnostic Tool.

To view your display adapter information by using the DirectX Diagnostic Tool,
follow these steps:

NOTE: DirectX must be installed on your computer.

1. Click Start, and then click Run.

2. In the Open box, type "dxdiag" (without the quotation marks), and then click
   OK.

3. In the DirectX Diagnostic Tool dialog box, click the Display tab.

4. Under Device, note the device information. Under Drivers, note the driver
   information.

5. Click the DirectX Drivers tab. Note the DirectX driver Version, and Date
   information.

To obtain the latest version of DirectX, browse to the following Microsoft Web
site:

   http://www.microsoft.com/directx/homeuser/downloads

Additional query words: msgame

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbGamesSearch _IK kbTrainSim kbSimSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

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Copyright Microsoft Corporation 2002.