DOCUMENT:Q302486  29-JAN-2002  [homegame]
TITLE   :MechWarrior 4: Gray Box Displayed Over the Playing Screen
PRODUCT :Microsoft Home Games
PROD/VER::
OPER/SYS:
KEYWORDS:kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft MechWarrior 4: Vengeance 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you play MechWarrior 4, you may see a semi-transparent gray box that is
displayed over the screen. The box contains the words "Move/Turn." The box may
also contain the word "Fire."

CAUSE
=====

This behavior occurs when either the font cache file is corrupted or there are
too many fonts.

RESOLUTION
==========

To resolve this issue, follow these steps.

NOTE: Because there are several versions of Windows, the following steps may be
different on your computer. If they are, please consult your product
documentation to complete these steps.

1. Start Windows Explorer.

2. On the View menu, click Folder Options.

3. On the View tab, click to select the "Show all files" check box.

4. Click to clear the "Hide file extensions for known file types" check box, and
   then click OK.

5. Quit Windows Explorer.

6. Click Start, point to Find, and then click "Files or Folders"

7. Click Start, point to Find, and then click "Files or Folders".

   In Microsoft Windows Millennium Edition (Me), click Start, point to Search,
   and then click "For Files or Folders".

8. In the Named box, type "ttfcache" (without the quotation marks).

9. In the "Look in" box, click My Computer, and then click Find Now.

10. In the list of found files, right-click ttfCache, and then click Delete.

11. When you are prompted to confirm the file deletion, click Yes.

12. Close the Find or Search window.

13. Restart the computer.

If the issue continues to occur, you may have too many fonts. For additional
information about fonts, click the article number below to view the article in
the Microsoft Knowledge Base:

   Q274571

Click the article number below to view the article in the Microsoft Knowledge
Base:

MORE INFORMATION
================

The ttfCache file is a hidden file in the Windows folder that is rebuilt when
you do one of the following:

 - You start Windows in Safe mode, and then restart Windows normally.

 - You delete the ttfCache file, and then restart Windows normally.

For additional information about the ttfCache file, click the article number
below to view the article in the Microsoft Knowledge Base:

   Q169504 TrueType Fonts Displayed Incorrectly

Additional query words: msgame

======================================================================
Keywords          : kbimu 
Technology        : kbGamesSearch
Version           : :
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.