DOCUMENT:Q304396 29-JAN-2002 [homegame] TITLE :Close Combat 3: Err Msg: Unable to Get Format on Stream PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Close Combat III: The Russian Front ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to play Microsoft Close Combat III: The Russian Front, you may receive an error message similar to the following: Unable to get format on stream. CAUSE ===== This behavior can occur when you computer is unable to show the introduction video. RESOLUTION ========== To turn off the introduction video, follow these steps: 1. At the desktop, press and hold down the CTRL key, and then double-click the Close Combat icon. 2. On the General tab, click to clear the Enable Videos check box, and then click OK. MORE INFORMATION ================ For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q176365 Close Combat: Changing Settings Before Starting the Game Additional query words: msgame ====================================================================== Keywords : kbimu Technology : kbHomeProdSearch kbGamesSearch kbCloseCombatSearch kbCloseCombat3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.