DOCUMENT:Q307578 29-JAN-2002 [homegame] TITLE :Metal Gear Solid: Game Quits Unexpectedly When Character Dies PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbimu ====================================================================== ********************************************************************* ** - WARNING - ** ** THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN ** ** CONFIRMED OR TESTED BY MICROSOFT. USE ONLY ** ** WITH DISCRETION. ** ********************************************************************* ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Metal Gear Solid ------------------------------------------------------------------------------- SYMPTOMS ======== When your character dies during a session of Microsoft Metal Gear Solid, and the game proceeds to the Game Over screen, Metal Gear Solid may quit unexpectedly. CAUSE ===== This behavior can occur if a video adapter that is based on the Intel 810 chip set is installed in your computer. RESOLUTION ========== To resolve this issue, download and install the latest version of the video driver for your video adapter from your hardware manufacturer's Web site. Or, download and install the video driver from the following Intel Web site: http://support.intel.com/support/graphics/intel810 MORE INFORMATION ================ To identify the manufacturer and model of your video adapter, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Click the plus sign (+) next to "Display adapters" to expand the branch. 5. In the "Display adapters" branch, note the manufacturer and the model of your video adapter, and then click OK. 6. Close Control Panel. For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: msgame ====================================================================== Keywords : kbimu Technology : kbGamesSearch kbMetalGearSearch kbMetalGearSolid Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.