DOCUMENT:Q309539 29-JAN-2002 [homegame] TITLE :MechWarrior 4: Err Msg: 0036: Unable to Complete Patch PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MechWarrior 4: Vengeance ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Microsoft MechWarrior 4 update (patch), you may receive an error message similar to the following: Error code descriptions can be found in the "PR1 readme.rtf" 0036 Unable to complete patch. CAUSE ===== This behavior occurs when an unpatched file on your computer's hard disk is corrupted. If you drag the error message to the side, the "Mech Warrior 4 Vengeance Patching Utility" dialog box becomes visible. Look in this dialog box to determine which file is responsible for the error message. RESOLUTION ========== To resolve this issue, follow these steps: 1. Drag the error message off the screen so that you can see the name of the corrupted file in the "Mech Warrior 4 Vengeance Patching Utility" dialog box. 2. In Windows Explorer, browse to the MechWarrior Vengeance folder, and then delete the corrupted file. NOTE: This file may be in the Resource folder. 3. Insert the MechWarrior 4 CD1 into your computer's CD-ROM or DVD-ROM drive while you hold down the SHIFT key to prevent the autorun program from starting. 4. Copy the file from the CD-ROM to the folder on your computer's hard disk from which the corrupted file was deleted. 5. Start the PatchApply.exe program to install the update. Additional query words: msgame ====================================================================== Keywords : kberrmsg kbimu Technology : kbGamesSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.