DOCUMENT:Q309636 22-JUL-2002 [homegame] TITLE :Bicycle Games: Known Video Issues PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbgraphic kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bicycle Casino Version 1.5 - Microsoft Bicycle Card Games Version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= This article contains a list of video-related issues that you may experience in Microsoft Bicycle Games. MORE INFORMATION ================ The following video adapters and chip sets have known video-related issues in Bicycle Casino. AOpen PA3000 ------------ The game may stop responding (hang) during the opening movie. To resolve this issue, download and install the latest manufacturer and reference drivers. ATI --- ATI video drivers can be found at the following Web site: http://www.atitech.ca/ (http://www.atitech.ca/) ATI Radeon 32MB DDR With the retail drivers, card faces may not be legible in all card games. To resolve this issue, download and install the latest "special purpose drivers" from ATI. ATI Rage 128 With the Microsoft Windows 2000 retail drivers, textures may appear corrupted. To resolve this issue, download and install the latest retail drivers from ATI. ATI Xpert 2000 Pro When you move the mouse cursor over the screen in most games, the screen may appear corrupted. To resolve this issue, download and install the latest drivers from ATI. Display Issues When You Press ALT+TAB:: ATI Mobility: When you press ALT+TAB or maximize the screen, this may cause display issues. To resolve these issues, download and install the latest ATI Mobility drivers. RADEON DDR: When you press ALT+TAB to quit the game, your mouse cursor functionality may be corrupted. To resolve this issue, download and install the latest RADEON DDR drivers. Creative Labs ------------- Creative 3D Blaster The game screen may have horizontal texture corruption. There is no current resolution for this issue due to the fact that the chip set manufacturer has ceased driver support. Diamond MultiMedia ------------------ Diamond MutliMedia drivers can be found at the following Web sites: http://www.s3.com/ (http://www.s3.com/) http://www.diamondmm.com (http://www.diamondmm.com) Diamond Stealth 3D 4000 With Windows 2000 default drivers, the game may stop (crash) before the opening movie. At this time, there is no resolution for this issue, but check with the chip set manufacturer for updated drivers. Diamond Viper II Z200 The opening movie and card dealing may be slow. You may be able to improve the speed of card dealing by clicking the Options button and then clicking to clear the Game Animation check box. nVidia ------ nVidia GeForce2 GTS/Pro Highlights in the Poker Lobby have a visible gradient in window mode. You may be able to diminish or eliminate the gradient by changing your computer's bit depth to high color (16-bit). To do this, follow these steps: 1. Click Start, point to Settings, click Control Panel, and then click Display. 2. Click Settings, and then select High Color (16 bit) under Colors or Color Palette. S3 -- S3 Savage IX The game may have a slow frame rate, and the sound may skip. To resolve this issue, click the Options button, select Minimal on the Audio Options screen, and then click to clear the Character Animation check box on the AI Character Options screen. STB --- STB Velocity 4400 The game may stop responding (hang). To resolve this issue, download and install the latest reference drivers. NOTE: STB no longer provides updated drivers for this card. The STB velocity 4400 uses the nVidia Riva TNT chipset. The updated drivers for the Riva TNT chipset may work, but there are no guarantees. These drivers are located at this Web site: http://www.nvidia.com/view.asp?PAGE=drivers (http://www.nvidia.com/view.asp?PAGE=drivers) To identify the manufacturer and the model of your video adapter: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. If you are using a Microsoft Windows 95-based or a Microsoft Windows 98-based computer, click the Device Manager tab. If you are using a Microsoft Windows 2000 or XP based computer, click the Hardware tab, and then click Device Manager. 4. Expand the list next to "Display adapters" to expand the branch. 5. Under the "Display adapters" branch, note the manufacturer and the model of your video adapter, and then click OK. 6. Close all of the open windows on the desktop. REFERENCES ========== For additional information about how to identify the driver version of your video adapter, click the article number below to view the article in the Microsoft Knowledge Base: Q159487 Games: How to Determine the Version of Installed Video Driver For information about how to contact your driver manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Additional query words: msgame ====================================================================== Keywords : kbgraphic kbimu Technology : kbGamesSearch kbBicycleCard100 kbBicycleSearch kbBicycleCasino150 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.