DOCUMENT:Q310573 06-AUG-2002 [homegame] TITLE :Train Simulator: You Cannot Open the Train Simulator Manual PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Train Simulator, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open the Train Simulator Manual, one of the following behaviors may occur: - You receive an Open With dialog box, and then you are prompted to select the program that you want to use to open the Trainsim.pdf file. -or- - You receive the following error message: Failed to open package CAUSE ===== This behavior can occur if the Adobe Acrobat Reader program is damaged or missing (not installed). The Acrobat Reader program is required to open the Train Simulator Manual. RESOLUTION ========== To resolve this issue, install Acrobat Reader. To do this, follow these steps: 1. Start Windows Explorer. 2. Navigate to the following location, where is the drive letter of your computer's CD-ROM or DVD-ROM drive, which contains your Microsoft Train Simulator Disc 1 compact disc: :\Extras 3. Double-click Ar405eng. Acrobat Reader Setup starts. 4. Click Next, and then follow the steps to install Acrobat Reader. MORE INFORMATION ================ To download the latest version of Acrobat Reader, browse to the following Adobe Web site: http://www.adobe.com/products/acrobat/readermain.html Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Additional query words: msgame ====================================================================== Keywords : kberrmsg kbimu Technology : kbHomeProdSearch kbGamesSearch _IK kbTrainSim kbSimSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.