DOCUMENT:Q310682 07-MAY-2002 [homegame] TITLE :Combat Flight Simulator: Program Quits Unexpectedly PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 - Microsoft Combat Flight Simulator: WWII Europe Series, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are playing one of the programs listed at the beginning of this article, the program may suddenly quit. CAUSE ===== This issue can occur if one or more of the following conditions is true: - The current video driver for your video adapter is outdated. - You do not turn off an integrated video adapter after you install a new video adapter. This issue can occur with computers that have integrated video adapters based on the Silicon Integrated Systems, Inc. 530 chip set. RESOLUTION ========== Use the appropriate method or methods to resolve this issue. Update Video Driver ------------------- Contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter. For instructions about contacting your hardware manufacturer, see the "More Information" section of this article. To identify the manufacturer and model of your video adapter, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. If you are using a Microsoft Windows 95-based computer, Microsoft Windows 98-based computer, or Microsoft Windows Millennium Edition-based computer, click the Device Manager tab. If you are using a Microsoft Windows 2000-based computer, click the Hardware tab, and then click Device Manager. 4. Click the plus sign next to "Display adapters" to expand the branch. 5. Under the "Display adapters" branch, note the manufacturer and model of your video adapter, and then click OK. 6. Close all open windows on the desktop. Turn Off the Integrated Video Adapter ------------------------------------- Contact your hardware manufacturer to inquire about how to configure the jumpers on the motherboard or change the BIOS settings for the computer to properly turn off the built-in video adapter. For instructions about contacting your hardware manufacturer, see the "More Information" section of this article. MORE INFORMATION ================ For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: msgame ====================================================================== Keywords : kbimu Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbCombatFlightSim2 kbCombatFlightSim kbCombatFlightSimSearch Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.