DOCUMENT:Q310701 29-JAN-2002 [homegame] TITLE :Midtown Madness: Game Quits Unexpectedly After Startup Movie PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Midtown Madness, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Microsoft Midtown Madness, the game may quit unexpectedly after the startup movie finishes. CAUSE ===== This behavior can occur if a third-party vehicle has been added to the Midtown Madness folder. RESOLUTION ========== To resolve this issue, use the following methods, as necessary, in the order presented. Remove Third-Party Vehicles --------------------------- Remove all third-party vehicles from the Midtown Madness folder to another folder, and then try to start Midtown Madness. If the issue persists, use the following method. Uninstall and Reinstall ----------------------- To uninstall and then reinstall Midtown Madness, follow these steps: 1. In Windows Explorer, browse to the Midtown Madness folder. 2. Right-click the Players folder, point to Send To, and then click My Documents. 3. Click Start, point to Settings, and then click Control Panel. 4. Double-click Add/Remove Programs. NOTE: Because there are several versions of Windows, the following steps may be different on your computer. If they are, please consult your product documentation to complete these steps. 5. On the Install/Uninstall tab, click Microsoft Midtown Madness, and then click Add/Remove. 6. When prompted to remove Midtown Madness, click Yes, and then click OK. 7. Insert the Midtown Madness CD-ROM into your computer's CD-ROM or DVD-ROM drive. 8. Click Install, click Continue, click Accept, and then click Continue. 9. In the Path box, change the suggested path for installation. 10. Follow the prompts to complete the installation, and then click Reboot, or click Exit if Reboot is not an option. 11. In Windows Explorer, copy the Players folder from My Documents to the new Midtown Madness folder. When prompted to replace the existing folder, click "Yes to All". Additional query words: msgame 3rd party car ====================================================================== Keywords : kbimu Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMidtownMadSearch kbMidtownMadness Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.