DOCUMENT:Q313941 16-MAY-2002 [homegame] TITLE :MechWarrior 4: Err Msg: Access Violation in MW4 0x72446 Mw4.exe PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MechWarrior 4: Vengeance - Microsoft MechWarrior 4: Black Knight ------------------------------------------------------------------------------- SYMPTOMS ======== When you play Microsoft MechWarrior 4, or when you complete a MechWarrior 4 campaign, you may receive an error message similar to the following: EXCEPTION: Access violation in MW4 0x72446 mw4.exe This error message may also reference the following dynamic-link library (DLL) files: Msvcrt.dll Msvirtd.dll CAUSE ===== This behavior can occur if one or more of the following DLL files are missing or damaged: Msvcrtd.dll Msvcirtd.dll d3dim700.dll dinput.dll ddraw.dll RESOLUTION ========== To resolve this issue, use the following methods, as necessary, in the order presented. Method 1: Install Microsoft Libraries Update -------------------------------------------- For additional information about how to obtain the Microsoft libraries update, click the article number below to view the article in the Microsoft Knowledge Base: Q197298 INFO: Microsoft Libraries Update: What, Where, Why If this does not resolve the issue, proceed to the Method 2. Method 2: Reinstall DirectX --------------------------- Install the latest version of DirectX. For additional information about how to obtain the latest version of DirectX, click the article number below to view the article in the Microsoft Knowledge Base: Q179113 How to Download and Install DirectX MORE INFORMATION ================ For additional information about access violation issues in MechWarrior 4, click the article number below to view the article in the Microsoft Knowledge Base: Q287923 MechWarrior 4 Error Message: Exception: Access Violation in MW4 Additional query words: msgame ====================================================================== Keywords : kberrmsg kbimu Technology : kbGamesSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.