DOCUMENT:Q313943  10-MAY-2002  [homegame]
TITLE   :Asheron's Call: You Cannot See the Dungeons or Monsters
PRODUCT :Microsoft Home Games
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kbimu

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The information in this article applies to:

 - Microsoft Asheron's Call, version 1.0 
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SYMPTOMS
========

After you go through a portal to a dungeon, the dungeon may not appear in the
View window.

   -or-

When you play Microsoft Asheron's Call, you may be attacked by a monster that you
cannot see.

CAUSE
=====

This issue can occur if the Cell.dat file is corrupted.

RESOLUTION
==========

To resolve this issue, use one or both of the following methods.

 Method 1: Replace the Cell.dat File 
-----------------------------------

To replace the Cell.dat file, follow these steps:

1. Insert the Asheron's Call CD while you press and hold down the SHIFT key (to
   prevent the Setup program from starting).

2. Click Start, point to Find, and then click "Files or Folders".

3. In the Namedbox, type "Cell.dat" (without the quotation marks).

4. In the Look in box, click My Computer.

5. Click Find Now. Windows should find at least two copies of the file: one on
   the Asheron's Call CD, and a second copy in the Asheron's Call folder on the
   hard disk. Note the location of the Asheron's Call folder on the hard disk.

6. Right-click the Cell.dat file on the Asheron's Call CD, and then click copy.

7. Start Windows Explorer, and then open the Asheron's Call folder on the hard
   disk (as noted in step 5).

8. On the Edit menu, click Paste. When you are prompted to replace an existing
   file, click Yes.

9. Right-click the Cell.dat file, and then click Properties.

10. Clear the Read-only attribute, and then click OK.

 Method 2: Install the Asheron's Call Patch
------------------------------------------

If Method 1 does not resolve the issue, install the Asheron's Call Download
patch. If you already have installed the patch, try installing the latest
version of the patch.

To obtain the Asheron's Call Download patch, see the following Microsoft Web
site:

   http://zone.msn.com/asheronscall/downloads.asp

Additional query words: msgame

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Keywords          : kbimu 
Technology        : kbHomeProdSearch kbGamesSearch kbMSNSearch kbAsheronSearch kbAsheron100
Version           : :1.0
Issue type        : kbprb

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