DOCUMENT:Q315117 16-MAY-2002 [homegame] TITLE :Asheron's Call: Err Msg: You Must Purchase Asheron's Call... PRODUCT :Microsoft Home Games PROD/VER::1.0 OPER/SYS: KEYWORDS:kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Asheron's Call, version 1.0 - Microsoft Asheron's Call: Dark Majesty, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you enter a portal in Microsoft Asheron's Call, you receive the following error message: You must purchase Asheron's Call: Dark Majesty to use this portal. CAUSE ===== This behavior occurs when you do not have a subscription to Asheron's Call Dark Majesty or did not enter the portal through the Asheron's Call Dark Majesty lobbies on the Zone. RESOLUTION ========== To resolve this issue, purchase Asheron's Call Dark Majesty and redeem the coupon on the MSN Nickname associated with the .NET Passport that you are currently playing with. To redeem the coupon, follow these steps: 1. Go to the following Microsoft Web site: http://zone.msn.com/asheronscallxp/minilaunch2.asp 2. Click Sign In to sign in with your .NET Passport. 3. Click Subscription. 4. Follow the onscreen instructions to subscribe to Asheron's Call Dark Majesty. 5. Connect to Asheron's Call through the Asheron's Call Dark Majesty lobbies. To do this, go to the following Microsoft Web site and click one of the worlds listed: http://zone.msn.com/asheronscallxp/minilaunch2.asp Additional query words: msgame ====================================================================== Keywords : kberrmsg kbimu Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMSNSearch kbAsheronSearch kbAsheron100 kbAsheronDarkMaj Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.