DOCUMENT:Q315600  16-MAY-2002  [homegame]
TITLE   :Asheron's Call: Err Msg: One of Your Characters Is Still in...
PRODUCT :Microsoft Home Games
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kberrmsg kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Asheron's Call: Dark Majesty, version 1.0 
 - Microsoft Asheron's Call, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you log on to a world, you may receive an error message similar to one of
the following:

   One of your characters is still in the world. Please try again in a few
   minutes.

   -or-

   A save of this character is still in progress.

   -or-

   This characters starting server is experiencing difficulty. Please try again
   in a few minutes.

CAUSE
=====

This behavior can occur if the server has not released the data for this
character.


RESOLUTION
==========

To resolve this issue, use one of the following methods.

Method 1 
--------

Wait a few minutes before you attempt to log on with this character.

Method 2
--------

1. Log on with another character, and then click "Options... Urgent Assistance".

2. Wait for an administrator to respond. Explain the situation to the
   administrator, and then ask him or her to boot the stuck character.

Method 3
--------

Wait for a server reset (this occurs at least monthly with the content update).

MORE INFORMATION
================

For more information about the status of the Asheron's Call servers, please
visit the following Web site:

   http://zone.msn.com/asheronscall/news/ASHEnewsnetwork.asp

Additional query words: msgame

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbGamesSearch kbMSNSearch kbAsheronSearch kbAsheron100 kbAsheronDarkMaj
Version           : :1.0
Issue type        : kbprb

=============================================================================

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