DOCUMENT:Q315941 06-AUG-2002 [homegame] TITLE :Flight Simulator 2002: Troubleshooting Joystick Problems Part 2 PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Flight Simulator 2002 - Microsoft Flight Simulator 2002 Professional Edition ------------------------------------------------------------------------------- SUMMARY ======= This article is part 2 of the "Flight Simulator 2000: Troubleshooting Joystick Problems" article in the Microsoft Knowledge Base. To view part 1 of this article, click the article number below: Q315926 Flight Simulator 2002: Troubleshooting Joystick Problems (Part 1) MORE INFORMATION ================ Manually Assign Actions ----------------------- To manually assign an action to a button or axis on your game controller: 1. Start Flight Simulator 2002. 2. Click Settings. 3. In the Controls box, click Assignments. 4. To assign events to buttons on your game controller, click the "Buttons/Keys" tab. To assign events to the axes on your game controller, click the "Joystick axes" tab. 5. In the "Joystick type" box, click the game controller that you want to use. 6. In the Event column, click the line for an event that you want to assign to a button or an axis on your game controller, and then click "Change assignment". 7. On the game controller, press the button or move the axis that you want to use for the selected action. If you receive a warning message that states that a different action is already assigned to the game controller button or axis, click the green check mark to accept the new assignment, or click Clear to select a different button. 8. When you finish manually assigning events to the buttons and axes on your game controller, click the green check mark. If the issue continues to occur, proceed to the next method. Configure Game Controller As a Different Device ----------------------------------------------- Use the Game Controllers tool in Control Panel to configure your game controller as a different device. NOTE: You cannot configure any Microsoft SideWinder gaming device as a different device, except the SideWinder Standard or the SideWinder 3D Pro. You can configure the SideWinder Standard and the SideWinder 3D Pro as different devices. For example, to configure a SideWinder 3D Pro joystick as a three-axis, four-button joystick with rudder-pedals, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Game Controllers, and then click Microsoft SideWinder 3D Pro. 3. Click Remove, and then click Yes. 4. Click Add, click 3-Axis, 4-Button Joystick, and then click OK. 5. Click Properties. 6. On the Settings tab, click to select the Rudder/Pedals check box. 7. Click Calibrate, and then follow the instructions on the screen to calibrate the game controller. NOTE: Axis 3 is the throttle control, and axis 4 is the rudder control. 8. Click Test to verify that the game controller functions properly. 9. When you finish calibrating and testing the game controller, click OK, and then click OK again. If the issue continues to occur, proceed to the next method. Reduce Hardware Sound Acceleration ---------------------------------- If your sound card cannot properly process game port signals and high-quality game sounds at the same time, you may be able to work around the issue by reducing the sound playback quality in the game. To do this, follow these steps: 1. Click Start, and then click Run. 2. In the Open box, type "DXDIAG" (without the quotation marks). 3. Click OK, and then click the Sound tab. 4. Under DirectX Features, move the "Hardware Sound Acceleration Level" two notches to the left to Basic. 5. Click Exit. If the issue continues to occur, proceed to the next method. Remove and Reinstall Flight Simulator 2002 ------------------------------------------ To remove and reinstall Flight Simulator 2002, follow these steps: 1. Insert the Flight Simulator 2002 Disc 1 CD-ROM into the CD-ROM drive. Press and hold down SHIFT when you insert the CD-ROM to prevent the program from starting automatically. 2. Click Start, point to Settings, and then click Control Panel. 3. Double-click Add/Remove Programs. 4. On the Install/Uninstall tab, click Microsoft Flight Simulator 2002, and then click Add/Remove. 5. Click to select the "Remove saved Flight and flight videos" check box. 6. Click Uninstall. 7. When you are prompted to confirm the deletion of Flight Simulator 2002, click Yes. 8. Delete the Flight Simulator folder. By default, Flight Simulator 2002 is installed in the following folder :\Program Files\Microsoft Games\FS2002 where is the drive letter of the hard disk on which Flight Simulator 2002 is installed. 9. Quit all unnecessary programs that are running on your computer. To do this, use the appropriate method for your version of Microsoft Windows. Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) a. Press CTRL+ALT+DELETE. b. In the Close Program dialog box, click any program except Explorer or Systray (which are components of Microsoft Windows), and then click End Task. If you receive a message stating that the program is busy or not responding, click End Task again. c. Repeat steps a and b to quit all unnecessary programs that are running on your computer. Microsoft Windows 2000 and Microsoft Windows XP a. Press CTRL+SHIFT+ESC to open Windows Task Manager. b. On the Applications tab, click any program, and then click End Task. Repeat this step to quit all unnecessary programs that are running on your computer. c. Quit Windows Task Manager. 10. Click Start, and then click Run. 11. In the Open box, type the following line, and then click OK :\setup.exe where is the drive letter of the CD-ROM drive. 12. Follow the instructions on the screen to install the program. Obtain and Install Updated Device Drivers ----------------------------------------- If your game controller is a USB-only Sidewinder game controller, make sure that you have installed the version 4.0 software that is specific to your device. If your game controller is connected to the game port on your computer, download and install the latest version of the SideWinder Game Controller software. To do this, see the following Microsoft Web site: http://www.microsoft.com/hardware/sidewinder/downloads/default.asp In addition, if your game controller is connected to the game port in your sound card, contact the manufacturer of your sound card to inquire about how to obtain and install the latest version of the sound driver for your sound card. For information about how to contact the manufacturer of your sound card, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Configure the Sound Card to Use Only One DMA Channel ---------------------------------------------------- If your game controller is connected to the game port in your sound card, your game controller may perform better if you configure the sound card to use only one DMA channel. NOTE: Some programs cannot run with only one DMA channel. If you experience this issue, restore your original sound card settings. To configure a legacy sound card driver on a Microsoft Windows 95/98-based computer or a native sound card driver on a Microsoft Windows NT 4.0-based computer to use single-mode DMA, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Multimedia. 3. On the Devices tab or the Advanced tab, click the plus sign next to Audio Devices to expand the branch. 4. Click the sound card, and then click Properties. 5. Click Settings. 6. To configure the sound card to use single-mode DMA, see your sound card documentation, or do one of the following: - Click to select the "Use Single-Mode DMA" check box, click OK until Control Panel is displayed again, and then restart the computer. - In the "DMA Channel (16-bit)" box, click Disable, click OK until Control Panel is displayed again, and then restart the computer. - In the High DMA box, click Use DMA, click OK until Control Panel is displayed again, and then restart the computer. If you cannot use the sound card driver to configure single-mode DMA, click Cancel until Control Panel is displayed again, and then proceed to the "Disable Force-Feedback Effects" section of this article. To configure a native sound card driver on a Microsoft Windows 95-based computer or a Microsoft Windows 98-based computer to use single-mode DMA, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Click the plus sign next to "Sound, video and game controllers" to expand the branch. 5. Click the sound card, and then click Properties. 6. Click the Resources tab. 7. Under Resource Type, locate the "Direct Memory Access (DMA)" lines. If you see more than one "Direct Memory Access (DMA)" line, configure the sound card for single-mode DMA. To do this, follow these steps: a. Click to clear the Use Automatic Settings check box. b. In the Settings Based On box, click a Basic Configuration that uses only one DMA channel setting. If you see a conflict message in the Conflicting Device List box, repeat this step to select another basic configuration that uses only one DMA channel and does not conflict with any other devices. If you do not see a conflict message in the Conflicting Device List box, click OK, and then click Yes. c. Click Close, and then restart the computer. If you see only one "Direct Memory Access (DMA)" line, or if you cannot find a basic configuration that uses only one DMA channel, click Cancel, click Cancel again, and then proceed to the next method. Disable Force-Feedback Effects ------------------------------ If you use a SideWinder Force Feedback Pro joystick or SideWinder Force Feedback Wheel, disable the force-feedback effects. To do this, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Game Controllers. 3. Click "Microsoft SideWinder Force Feedback Pro" or "Microsoft SideWinder Force Feedback Wheel". 4. Click Properties. 5. On the Settings tab, drag the Force Feedback slider to the Off position. 6. Click OK, and then click OK again. If the issue does not occur while the force-feedback effects are disabled, the problem may be with the SideWinder Force-Feedback game controller. You may need to contact Microsoft SideWinder Force-Feedback Technical Support for additional assistance with troubleshooting your SideWinder Force-Feedback game controller. For additional information about how to troubleshoot issues with your SideWinder force feedback game controller, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q175184 SideWinder Force Feedback Pro: No Forces Felt on Test Forces Tab Q175701 No Force Feedback Effects Testing SideWinder Force Feedback Pro Q175233 SideWinder Force Feedback Pro Test Is Slow or Does Not Respond Q174436 Game Port Resource Settings for SideWinder Force Feedback Q174432 Game Port Requirements for SideWinder Force Feedback Pro Q173689 SideWinder Force Feedback Joystick Behaves Erratically Q175158 Force Feedback Err Msg: Your Gaming Device is Not Connected Q175054 SideWinder Not Compatible with Game Port-MIDI Adapter Cable Q174437 Joystick Does Not Work or You Cannot Feel Force Feedback Effects Q174433 Connecting SideWinder Force Feedback Pro for Best Performance Additional query words: msgame ====================================================================== Keywords : kbimu Technology : kbGamesSearch kbFlightSimSearch kbFlightSim2002 kbFlightSim2002Pro kbSimSearch Version : : Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. 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