DOCUMENT:Q321279  06-AUG-2002  [homegame]
TITLE   :Dungeon Siege: "Needs to Close" Err Msg When You Start the Game
PRODUCT :Microsoft Home Games
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kberrmsg kbimu

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The information in this article applies to:

 - Microsoft Dungeon Siege, version 1.0 
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SYMPTOMS
========

When you try to start Dungeon Siege, you may receive an error message similar to
the following:

   Microsoft Dungeon Siege has encountered a problem and needs to close. We are
   sorry for the inconvenience.

If you click Click Here, you receive a message that contains the following
details:

   Error Signature
   AppName: dungeonsiege.exe AppVer: 0.2.3.801 ModName: dungeonsiege.exe
   ModVer: 0.2.3.801 Offset: 0026adff

CAUSE
=====

This behavior occurs if the Objects.dsres file is corrupted or missing.

RESOLUTION
==========

To resolve this issue, use one of the following methods.

Method 1: Install the Dungeon Siege Update
------------------------------------------

Install the latest Dungeon Siege Update. For additional information about the
Dungeon Siege Update, click the article number below to view the article in the
Microsoft Knowledge Base:

   Q324477 Dungeon Siege 1.0: Availability of the Dungeon Siege Update and the
   Fixes Included in the Update

Method 2: Replace the Objects.dsres File
----------------------------------------

1. Double-click My Computer, and then locate the following folder

   <drive>:\Program Files\Microsoft Games\Dungeon Siege\Resources

   where <drive> is the drive on which the game is installed.

2. Do one of the following:

    - If the Objects.dsres file is not in the location described in step 1, go
      to step 3.

      -or-

    - If the Objects.dsres file is in the location described in step 1,
      right-click the file, and then click Delete.

      If you are prompted to confirm that you want to delete the file, click Yes.

3. Insert Dungeon Siege Disc 1 into your CD-ROM drive or DVD-ROM drive, and then
   hold down the SHIFT key to prevent the program from starting.

4. Locate the following folder

   <drive>:\Dsiege\Resour_1

   where <drive> is the CD-ROM drive or DVD-ROM drive.

5. Copy the Object_1.dsr file from the Dsiege\Resour_1 folder on the Dungeon
   Siege CD-ROM to the Program Files\Microsoft Games\Dungeon Siege\Resources
   folder on your hard disk.

6. Right-click Object_1.dsr on your hard disk, click Rename, type
   "Objects.dsres" (without the quotation marks), and then press ENTER.

   If you are prompted to confirm that you want to rename the file, click Yes.

7. Right-click Objects.dsres again, click Properties, click to clear the
   Read-only check box, and then click OK.

Method 3: Remove and Reinstall Dungeon Siege
--------------------------------------------

NOTE: Because there are several versions of Microsoft Windows, the following
steps may be different on your computer. If they are, see your product
documentation to complete these steps.

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. Click the Install/Uninstall tab, click Dungeon Siege, and then click
   Add/Remove.

4. Click Uninstall, and then click OK.

   NOTE: Do not click to select the "Remove saved games" check box.

5. Reinstall Dungeon Siege.

Additional query words: msgame

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Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbGamesSearch _IK kbDungeonSiege
Version           : :1.0
Issue type        : kbprb

=============================================================================

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