DOCUMENT:Q179049 22-MAR-1999 [exchange] TITLE :XADM: DSAMain Stops on DSAMAIN!PutDistName PRODUCT :Microsoft Exchange PROD/VER:WinNT:4.0,5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== This problem occurs when you are running version 5.0 of the Microsoft Exchange Server Administrator program against a computer running Microsoft Exchange Server version 4.0. When you remove a server from the site, the Directory Service (Dsamain.exe) has a general protection fault (GPF). STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The Dr. Watson log may look like: Application exception occurred: App: dsamain.DBG (pid=112) When: 10/13/1997 @ 9:31:4.890 Exception number: c0000005 (access violation) *----> System Information <----* Computer Name: STCA112A User Name: ExchangeService Number of Processors: 2 Processor Type: x86 Family 6 Model 1 Stepping 9 Windows Version: 4.0 Current Build: 1381 Current Type: Multiprocessor Free Registered Organization: Registered Owner: STCA112A State Dump for Thread Id 0xca eax=00000000 ebx=00000000 ecx=00000000 edx=08ca115c esi=08ca1008 edi=08c9fc88 eip=0041818d esp=08c9f8fc ebp=08c9fa8c iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 function: PutDistName 0041816f 81ec84010000 sub esp,0x184 00418175 53 push ebx 00418176 56 push esi 00418177 57 push edi 00418178 c745fc00000000 mov dword ptr [ebp-0x4],0x0 ss:0a03e492=???????? 0041817f 8b4508 mov eax,[ebp+0x8] ss:0a03e492=???????? 00418182 83c004 add eax,0x4 00418185 8945ec mov [ebp-0x14],eax ss:0a03e492=???????? 00418188 8b4508 mov eax,[ebp+0x8] ss:0a03e492=???????? 0041818b 33c9 xor ecx,ecx FAULT ->0041818d 668b4802 mov cx,[eax+0x2] ds:0139ea07=???? 00418191 8d0449 lea eax,[ecx+ecx*2] ds:00000000=???????? 00418194 c1e002 shl eax,0x2 00418197 034508 add eax,[ebp+0x8] ss:0a03e492=???????? 0041819a 83c004 add eax,0x4 0041819d 8945f0 mov [ebp-0x10],eax ss:0a03e492=???????? 004181a0 c745f800000000 mov dword ptr [ebp-0x8],0x0 ss:0a03e492=???????? 004181a7 eb07 jmp PutDistName+0x44 (004181b0) 004181a9 ff45f8 inc dword ptr [ebp-0x8] ss:0a03e492=???????? 004181ac 8345ec0c add dword ptr [ebp-0x14],0xc ss:0a03e492=???????? 004181b0 8b45ec mov eax,[ebp-0x14] ss:0a03e492=???????? 004181b3 3945f0 cmp [ebp-0x10],eax ss:0a03e492=???????? *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 08c9fa8c 004188ca 00000000 08ca1168 08c9fc88 08ca1008 dsamain!PutDistName [omap] 08c9fab8 00418801 08ca1510 00000001 08ca1148 08c9fc88 dsamain!StatusFromAtrErr [omap] 08c9fae4 00444e50 00000001 08ca1510 00000001 08c9fd18 dsamain!XDSError [omap] 08c9fcd4 0041766d 00000014 08ca05c8 08ca0780 00000001 dsamain!_ds_search_172ry_139y_146_70own_99 [omap] 08c9fe20 77e1134f 08c9fef0 08c9fef0 00156700 00000000 dsamain!rxds__ds_search [omap] 08c9fe5c 77e11122 00417432 08c9fef0 08c9ff34 00000000 rpcrt4!I_RpcGetBuffer 08c9feb0 77e112fb 08c9fef0 00000000 08c9ff34 00167e44 rpcrt4! 08c9fed0 77e18fe6 08c9fef0 00000000 08c9ff34 00167e44 rpcrt4!I_RpcGetBuffer 08c9ff40 77e185d1 00168ff8 00000670 08c9ff90 00149f08 rpcrt4!I_RpcTransServerUnprotectThread 00168ff8 00000010 00100670 00000014 00000638 000a0000 rpcrt4!I_RpcTransServerUnprotectThread ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : WinNT:4.0,5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.