DOCUMENT:Q108627 27-NOV-1999 [homekids] TITLE :Writer 1: Macintosh Setup Error Says to Use CHKDSK PRODUCT :Microsoft Home Kids Products PROD/VER:MACINTOSH:1.0 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for the Macintosh, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If an error occurs while you are installing Creative Writer on the Macintosh, you may receive the following incorrect error message: File copy operation failed. Incorrect number of bytes written to disk. Source file or destination disk may be corrupted. Use CHKDSK. There is no CHKDSK utility on the Macintosh. This is an MS-DOS utility. Microsoft has confirmed this to be a problem in Creative Writer version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. RESOLUTION ========== This problem usually occurs because your floppy disk is damaged or corrupted. To obtain new Creative Writer floppy disks, call the Microsoft Sales Information Center at (800) 426-9400. MORE INFORMATION ================ After copying a file, Setup checks to see if the uncompressed size of the file on the destination disk is the same as the size specified in the .INF file. If the file is not the same size, the Setup program generates this error message. Additional query words: 1.00 kids install installation checkdisk check disk bad media mac mczee mskids ====================================================================== Keywords : kbbuglist Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbPTProdChange kbCreativeWriter100Mac Version : MACINTOSH:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.