DOCUMENT:Q111382 27-NOV-1999 [homekids] TITLE :Writer/Artist 1: No Sounds with Reveal Sound Card PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,1.1,1.1a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for Windows, versions 1.0, 1.1, 1.1a - Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a ------------------------------------------------------------------------------- SYMPTOMS ======== If you use a Reveal sound card, Creative Writer and Fine Artist don't play sound if they are the first applications to try to use sound during the current Windows 3.x session. NOTE: The Reveal sound card initializes correctly in Windows 95, so this behavior does not occur in Windows 95. RESOLUTION ========== The sound card must be enabled before Creative Writer or Fine Artist play sound. To solve this problem, use the following steps, which initialize the sound card when Windows starts: 1. In Program Manager, open Control Panel from the Main group. 2. Double-click the Sound icon. 3. In the Events list, choose Windows Start. 4. In the Files list, click any file with a .WAV extension. 5. Click the Enable System Sounds option in the lower-left corner of the dialog box. NOTE: The Enable System Sounds option is not available if SoundBits is loaded on your system. This automatically enables your sound card and may prevent the problem described above. 6. Choose OK. 7. Close Control Panel. 8. In Program Manager, choose Exit from the File menu. 9. Click OK to end the Windows session. 10. At the MS-DOS Prompt, type "win" (without the quotation marks) and press "ENTER" (without the quotation marks). After following these steps, sounds should play correctly in Creative Writer and Fine Artist. MORE INFORMATION ================ The default state of the Reveal sound card is Off. Creative Writer assumes a default state of On and does not enable the card. Once a system sound has played, the state of the card is switched to On and Creative Writer recognizes the card. Additional query words: 1.00 win kids sounds play plays mskids mczee horn bulb honk 1.10 silent maggie max 1.10a ====================================================================== Keywords : Technology : kbHomeProdSearch kbZNotKeyword2 kbCreativeWriter100 kbCreativeWriter110 kbCreativeWriter110a kbFineArtist100 kbFineArtist110 kbFineArtist110a Version : WINDOWS:1.0,1.1,1.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.