DOCUMENT:Q115070 27-NOV-1999 [homekids] TITLE :Writer 1: Prints Black/White on DeskWriter or Other Printers PRODUCT :Microsoft Home Kids Products PROD/VER:MACINTOSH:1.0,1.1,1.1a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for the Macintosh, versions 1.0, 1.1, 1.1a ------------------------------------------------------------------------------- SYMPTOMS ======== When you print a card to one of the following printers, part or all of the card may print in black and white: - Hewlett-Packard (HP) DeskWriter C - HP DeskWriter 550c - Apple Color Stylewriter Pro - DeskWriter 540 and DeskWriter 560C - Epson Color Stylus CAUSE ===== This occurs when there is not enough memory allocated to Creative Writer. Cards require more memory to print than other documents. If there is not enough memory available, the card prints, but it prints without color. In addition, if a border is applied to a card, it will compound the problem because the border requires more memory to print. RESOLUTION ========== To correct this problem, follow these steps: 1. Exit Creative Writer. 2. In the MSKids Folder, highlight the Creative Writer program icon. 3. From the File menu, choose Get Info. 4. In the Preferred Memory Size box, type a new memory size. (This number, added to the system memory, should be less than the total memory of the Macintosh. For example, on an 8 MB RAM Macintosh with system memory of 2500K, the most you would allocate to Creative Writer might be 5120K.) 5. Close the Get Info box. 6. Return to Creative Writer. The Creative Writer document should now print properly. Additional query words: 1.00 won't can't doesn't hewlett packard hpdeskwriter mskids mac cw dw Apple Color Stylewriter Pro 1.10 kids mczee hpdw 500 550 series 1.10a ====================================================================== Keywords : Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbPTProdChange kbCreativeWriter110Mac kbCreativeWriter110aMac kbCreativeWriter100Mac Version : MACINTOSH:1.0,1.1,1.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.