DOCUMENT:Q120530 30-JUL-2001 [winprint] TITLE :How to Obtain Printer Drivers from Hewlett-Packard PRODUCT :Microsoft Windows Printing Issues PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SUMMARY ======= This article lists the methods Hewlett-Packard (HP) uses to distribute printer drivers. MORE INFORMATION ================ Hewlett-Packard distributes printer drivers by the following means: Telephone --------- Call (970) 339-7009. Be sure you know what driver and disk size you want. There may be a charge for some drivers. CompuServe ---------- - Type "go hp" (without the quotation marks) to enter the HP forum. Drivers can be found in the Peripherals library. -or- - Type "go!hpper" (without the quotation marks) to enter the HP Peripherals forum directly. Electronic Bulletin Board System (BBS) -------------------------------------- (208) 344-1691 9600 baud, no parity, 8 data bits, 1 stop bit Internet FTP ------------ IP Address: 192.6.71.2 Logon with User ID "anonymous" (without the quotation marks) and your email address as the password. Additional query words: winword macword win31 laserjet deskjet drv hppcl5e deskjetc deskjetp hplj hpdj ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.