DOCUMENT:Q124182 30-APR-1999 [homekids] TITLE :Vacuum Tool Hangs Computer with Pro Audio Spectrum PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,1.1,1.1a OPER/SYS: KEYWORDS:kbfaq ====================================================================== 1.00 1.10 1.10a WINDOWS kb3rdparty kbprb kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Vacuum Tool in Fine Artist, and you have installed the MediaVision Pro Audio Spectrum Sound Card, the computer may stop responding (hang). (For similar behavior in Creative Writer, see the More Information section.) RESOLUTION ========== Contact Media Vision for an updated driver: Media Vision, Inc. (510) 770-9905 If you are using a Pro Audio Spectrum driver, but are unsure about which version you are using, see your Windows printed documentation or online Help for information about how to determine your driver in Windows. MORE INFORMATION ================ The Vacuum Tool uses a cyclic sound, rather than a short sound, which, when used in conjunction with the Pro Audio Spectrum Sound Card and some versions of the Pro Audio sound driver, can cause the computer to hang. NOTE: If you experience this problem when using Creative Writer with a Sound Blaster 16 card, change the HDMA setting to DMA. You can do this by using the SB Configuration icon found in the Sound Blaster 16 program group. When you run this icon, it displays the DMA and HDMA settings. Change the HDMA setting to DMA. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 1.10 1.10a kids mskids mediavision mczee media vision pro audio studio spectrum freeze crash hang erase maggie vacuum vaccuum suck artist lockup lock up creative writer sucker thing paint ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbZNotKeyword2 kbFineArtist100 kbFineArtist110 kbFineArtist110a Version : WINDOWS:1.0,1.1,1.1a Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.