DOCUMENT:Q126048 12-JUN-2001 [homekids] TITLE :Writer: Difficulty Printing Cards on Epson Stylus PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,1.1,2.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== 1.0 1.1 WINDOWS kbprint kbprb kb3rdparty kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for Windows, versions 1.0, 1.1, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print a card from Creative Writer to an Epson Stylus Color printer, you may experience one of the following problems: - You may receive an error message stating that the disk is full, or the program may stop responding (hang). -or- - The printer may print a blank sheet of paper. With Creative Writer 1.x, this is followed by McZee's message, "I've finished printing your document. That was fun!" -or- - The card may begin printing and hang midway through printing. RESOLUTION ========== Use the following steps to resolve the problem: Windows 95 ---------- 1. Click the Start button, point at Settings, and then click Printers. 2. Click the Epson Stylus with the right mouse button and click Properties. 3. Click the Graphics tab, and set Resolution to 180 dots per inch. 4. On the printer, select the Condensed Print option. This option makes the print darker. Windows 3.x ----------- 1. In the Main program group in Program Manager, double-click the Control Panel icon. 2. Double-click the Printers icon. 3. Click the Epson Stylus, then click Setup and set the resolution for printer output to 180. 4. On the printer, select the Condensed Print option. This option makes the print darker. MORE INFORMATION ================ Under Windows 3.x, Creative Writer may exit to Program Manager when you are printing because the Epson Stylus Color printer driver versions 1.03 and 1.04 installs its own print manager. When Epson's print manager becomes active, Creative Writer is automatically minimized. To restore Creative Writer to full-screen, double-click the Creative Writer icon. Additional query words: 1.00 1.10 2.00 cards mskids error prints printing mczee hanging hangs writer homekids freeze crash low memory kids RAM locked up froze ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbCreativeWriter100 kbCreativeWriter200 kbCreativeWriter110 Version : WINDOWS:1.0,1.1,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.