DOCUMENT:Q126822 08-NOV-2001 [homekids] TITLE :Kids: Program Group and/or Icons Disappear in TabWorks PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,3.x OPER/SYS: KEYWORDS:kbtlckbfaq ====================================================================== 1.0 WINDOWS kb3rdparty kbprb kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0 - the operating system: Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 - Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Solar System for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Human Body for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install Magic School Bus on a machine that has TabWorks installed on it, the Microsoft Kids program group and the Magic School Bus icons may not display on the TabWorks page. In addition, if you create tabs for them, they disappear when Windows is restarted. RESOLUTION ========== To resolve this problem without disabling TabWorks, use the following steps: 1. Remove the MSKIDS directory, including all Kids files and directories. 2. In TabWorks, choose Set Shell from the Options menu. 3. Select Program Manager as the Windows shell. Restart Windows. 4. Install the Microsoft Kids programs from within Program Manager. 5. Start TabWorks. Reset TabWorks as the default shell by choosing Set Shell from the Options menu. Restart Windows. 6. In TabWorks, choose Import Program Manager Groups from the File menu, then select the Microsoft Kids program group. After following these steps, you should see icons for the Microsoft Kids program group and for Magic School Bus in TabWorks. If the Microsoft Kids program group and Magic School Bus icons are still not visible, it may be necessary to disable TabWorks permanently. To disable TabWorks version 1.0, use the following steps: 1. In TabWorks, choose Set Shell from the Options menu, and select Program Manager as the Windows shell. Restart Windows. 2. Create new icons for the programs that do not have icons. For more information about how to perform this task in Windows, see your Windows printed documentation or online help. 3. Restart Windows. After following these steps, you should see icons for the Microsoft Kids program group and for Magic School Bus. Please see the following article(s) in the Microsoft Knowledge Base for more information about how to re-create program icons: Q122930 Kids: Program Icons Disappear from Program Manager MORE INFORMATION ================ TabWorks is a product of Xsoft (Xerox). It is commonly pre-installed on some Compaq computers, although it can be purchased independently. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. For more information about disabling TabWorks, or versions of TabWorks other than version 1.0, contact Xerox at: (800) 821-2797 Additional query words: item mskids msb msb-hb msbhb msb-ss msbss schoolbus magicbus gone lost missing disappear disappeared none xerox xsoft tab works tad explorapedia writer artist creative fine mczee liz frizz frizzle winmsbhuman msbhuman winmsbsolar msbsolar homekids homekid ocean winmsbocean dinos dinosaurs msbdinos winmsbdinos ====================================================================== Keywords : kbtlc kbfaq Technology : kbOSWinSearch kbHomeProdSearch kbZNotKeyword6 kbZNotKeyword kbKidsSearch kbScholasticHuman kbScholasticOcean kbScholasticSolar kbScholasticDinosaurs kbScholasticEarth kbOSWin310 kbOSWin311 kbOSWin300 kbOSWin300a kbMSBSearch Version : WINDOWS:1.0,3.x Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.