DOCUMENT:Q133170 26-MAY-2001 [homekids] TITLE :Encarta: Incorrect Font is Displayed PRODUCT :Microsoft Home Kids Products PROD/VER::1995 edition,1996 edition; WINDOWS: OPER/SYS: KEYWORDS:win31 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh - Microsoft Encarta 96 Encyclopedia for Windows - Microsoft Encarta 97 Encyclopedia for Windows - Microsoft Encarta Encyclopedia 97 Deluxe for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Encarta, the Title Bar and other sections may display an incorrect font. RESOLUTION ========== Run the Setup program for Encarta and click the Remove All option. Then run Setup again to reinstall Encarta. This updates missing fonts. MORE INFORMATION ================ During Setup, Encarta installs the following fonts to your system: Arial (TrueType) MS Reference 1 (TrueType) MS Reference 2 (TrueType) Phonetic Symbol (TrueType) Encarta requires these fonts in addition to Times New Roman (TrueType), supplied by Microsoft Windows, to correctly display all Encarta type elements. If one or more of these fonts is missing, Encarta substitutes another available font. If this occurs, a section may display in an Italic, Bold, or Symbol type font. By removing Encarta before you reinstall, Setup is forced to check Encarta system files. Any missing system files located on the Encarta CD, including fonts, that are needed to run the program correctly will be reinstalled. Additional query words: 1995 1996 1997 multi media multimedia multi- mmtitles ====================================================================== Keywords : win31 Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1996 kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc1995Mac Version : :1995 edition,1996 edition; WINDOWS: ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.