DOCUMENT:Q138885 08-NOV-2001 [homekids] TITLE :Magic School Bus: Slow Performance During Videos, Transitions PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbtlckbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores the Rainforest for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run one of programs listed at the top of this article, you may experience a general slowdown during video sequences and transitions. CAUSE ===== This occurs if your video display is set to a color depth of more than 256 colors. RESOLUTION ========== To resolve this issue, change your display to 256 colors. Use the appropriate steps below for your version of Windows. Windows 95/98 ------------- 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Display, and then click the Settings tab. 3. In the Color Palette or Colors box, click 256 Color, and then click OK. 4. Click Yes to restart the computer. Windows 3.x ----------- 1. Make a copy of the System.ini file, located in your Windows directory. For more information about how to accomplish this task in Windows, see your Windows printed documentation or online help. 2. Run Windows Setup, located in the Main group, and make a note of which video driver appears on the Display line. 3. On the Options menu, click Change System Settings. There should be a few drivers listed whose names are similar to the one you just made a note of. Select the driver that specifies 256 colors. Click OK. 4. Restart Windows. NOTE: Some display drivers change the resolution and color depth from a separate control panel rather than by the methods described above. If this is the case, see the documentation that should have been included with the video card for instructions on how to perform the actions described above. Additional query words: 1.00 msbhb msbss frizz liz frizzle magicbus display video slow delay movies animation winmsbhuman msbhuman msboceans rain forest msbrain ====================================================================== Keywords : kbtlc kbfaq Technology : kbHomeProdSearch _IKkbbogus kbZNotKeyword kbKidsSearch kbScholasticOcean kbScholasticEarth kbScholasticRainForest kbMSBSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.