DOCUMENT:Q141035 08-NOV-2001 [homekids] TITLE :Magic School Bus: Err Msg: CD Audio in Use by Another App PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to run or install the programs listed at the top of this article, you may receive the following error message: The CD Audio device is in use by another application. Please close that application and try again. When you click Cancel, Setup quits. CAUSE ===== This error can occur for one of two reasons: - You are using the PowerToys FlexiCD program. -or- - You are currently using another program that uses CD Audio. RESOLUTION ========== To resolve the error messages, use the resolution below that is appropriate for your error message: Computers Running Windows 95/98 With FlexiCD -------------------------------------------- 1. With your right mouse button, click the FlexiCD icon (a compact disc), located next to the clock on the taskbar. 2. On the FlexiCD menu, click Exit FlexiCD. 3. Run Magic School Bus Setup again. NOTE: To prevent FlexiCD from running when you start Windows, remove the icon from the Startup group. Computers Running Windows 95/98 Without FlexiCD ----------------------------------------------- 1. Press CTRL+ALT+DELETE to open the Close Program dialog box. 2. Select an item that may be using CD Audio, and then click End Task. 3. Repeat steps 1 and 2 for each item that may be using CD Audio. NOTE: Several items that often appear in the Close Program dialog box, but do not use CD Audio include Explorer, Systray, Sage. Don't select and click End Task for these items. Windows 3.x ----------- 1. Press and hold down the ALT key while you press the TAB key to cycle through open programs. 2. Select and close any programs that may be using CD Audio. NOTE: Do not close Program Manager. After following these steps, Magic School Bus should set up and run successfully. MORE INFORMATION ================ About FlexiCD ------------- NOTE: The following information comes from the FlexiCD online documentation. FlexiCD is a quick, convenient audio CD control applet designed for use with Windows 95. When running, FlexiCD appears as an icon on the Windows Taskbar. FlexiCD.exe is available on the Microsoft World Wide Web (WWW) Homepage, address: http://www.microsoft.com/windows/software/powertoy.htm The PowerToys warning states: WARNING! The software and documentation distributed on the PowerToy World- Wide Web site is provided for your personal use and may not be distributed. The entire risk arising out of the use or performance of such products and documentation remains with you. In no event shall Microsoft or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the products or documentation, even if Microsoft has been advised of the possibility of such damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. Magic School Bus Explores in the Age of Dinosaurs (MSB Dinosaurs) does not utilize CD Audio the same way MSB Ocean and MSB Earth do. MSB Dinosaurs exclusively uses wave files for sound output. As a result, MSB Dinosaurs does not generate the error message described in this article. Additional query words: 1.00 frizz kbmm multimedia multi-media multi media hang install installation runs hangs msbo cd cd-rom cdrom flexcd flex-cd flexi-cd power toys msbocean msboceans oceans homekids homekid msbearth geology dino dinos dinosaurs msbdinos winmsbdinos ====================================================================== Keywords : kbfaq Technology : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticOcean kbScholasticEarth kbMSBSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.