DOCUMENT:Q141726 28-JUL-2000 [automap] TITLE :Streets 4.0: GP Fault or System Lock Up on Windows NT 3.51 PRODUCT :Microsoft Automap PROD/VER:WINDOWS:4.0; winnt:3.51 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Automap Streets for Windows, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Automap Streets version 4.0 on a computer running Microsoft Windows NT 3.51, you may receive a General Protection (GP) Fault containing various filename references, or the computer may stop responding (hang). CAUSE ===== This problem occurs if the Windows NT Virtual Memory settings are set too high. RESOLUTION ========== To resolve this problem, lower the Virtual Memory settings in Windows NT 3.51. To determine the optimal settings for your system, consult your Windows NT 3.51 documentation. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Automap Streets version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: auto auto-map automap reference kbmm multimedia multi-media mult media map NT ====================================================================== Keywords : kbbuglist Technology : kbHomeMMsearch kbAutomapSearch kbAutomapStreets400 Version : WINDOWS:4.0; winnt:3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.