DOCUMENT:Q142516 27-MAR-2002 [homekids] TITLE :MSB Ocean: CD Audio MCI Driver Not Installed with Aztech Sound PRODUCT :Microsoft Home Kids Products PROD/VER::1.0,3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS:kbfaq ====================================================================== 1.00 WINDOWS kb3rdparty kbsetup kbsound kbmm kbprb kberrmsg kbfaq ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 - the operating system: Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to run Setup for Magic School Bus Explores the Ocean (MSB Ocean), you receive the following error message: CD Audio MCI driver not installed or there is no CD present in your CD-ROM drive. Use the Drivers icon in Control Panel to install CD Audio MCI driver if it is missing. Ensure you have your CD with the Magic School Bus Explores the Ocean program inserted into your CD ROM drive. This behavior has been observed with the following configuration: - Aztech Sound card with a Panasonic (Matsushita) CD-ROM drive running under Windows version 3.x. RESOLUTION ========== Update the CD-ROM driver to use the following Panasonic driver (or later): +------------------------------------------+ | Filename | Size | Date | Time | +------------------------------------------+ | CDMKE.SYS | 13,411 | 2/22/95 | 4:11:00AM | +------------------------------------------+ You may obtain the driver Cdmke.sys by downloading the file, 56xdos.exe from one of the following locations: WWW.PANASONIC.COM/OEM-CD-R.HTML (as of 1/10/96) -or- Panasonic BBS (770) 664-1833 (Communications Protocol: 8,N,1) NOTE: The file 56xdos.exe is a self-extracting, compressed file that, when uncompressed, provides you with the needed driver. There is an Install.exe file packaged in the 56xdos.exe, but you do not need to run the install program. Use the following instructions to replace the Cr56x.sys file with the newer Cdmke.sys file: 1. Copy the Cdmke.sys file to your drivers folder on drive C (c:\drivers), where C is the letter of your hard drive where you installed Windows. 2. Edit the Config.sys file with a text editor, such as Notepad, and change the line that contains the CD-ROM driver to the use the Cdmke.sys file. For example, change the following line Device=C:\Wavrider\Drivers\Cr56x.sys /P:340 /D:Mscd000 to Device=C:\Drivers\Cdmke.sys /P:340 /D:Mscd000 NOTE: If you receive errors when you start the computer, check the switches ("/" on the end of the Device line in Config.sys to make sure they specify the proper settings). For additional information, please see the manual that came with your CD-ROM or contact your hardware manufacturer. 3. Install and run MSB Ocean. If the steps above do not resolve the issue, please see the following articles in the Microsoft Knowledge Base: Q139659 MSB Ocean: ErrMsg: CD Audio MCI Driver Not Installed Q99470 Troubleshooting CD Audio Problems in Windows 3.1 Q92902 Media Player Cannot Play Audio CD If CDAudio=0 in MPLAYER.INI If you have trouble accessing or installing the file, please contact Panasonic (8:00 A.M. to 9:00 P. M. eastern time) at: (800) 890-3219 -or- (770) 664-3201 MORE INFORMATION ================ NOTE: The driver for the Panasonic CD-ROM drive is usually included with the sound card. This is common practice because a CD-ROM drive often is connected through the sound card to the data bus. There may be situations when a CD-ROM driver causes Windows 3.x to misdetect the presence of the CD-Audio MCI driver. With other configurations, do not rule out the possibility that you may have to update your CD-ROM driver to get CD Audio to play correctly. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: frizz kbmm multimedia multi-media multi media cdaudio mciaudio errors errmsg cdrom compact disc aztech astec aztect astech mmsystem282 mmsystem262 mmsystem 282 262 6 26 err msg msbearth winmsbearth mcicda.drv mcicda ====================================================================== Keywords : kbfaq Technology : kbOSWinSearch kbHomeProdSearch kbZNotKeyword6 kbZNotKeyword kbKidsSearch kbScholasticOcean kbOSWin310 kbOSWin311 kbOSWin300 kbOSWin300a kbMSBSearch Version : :1.0,3.0,3.0a,3.1,3.11 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.