DOCUMENT:Q146602  08-NOV-2001  [homekids]
TITLE   :MSB Ocean: Program Stops Responding with Ensoniq Soundscape
PRODUCT :Microsoft Home Kids Products
PROD/VER:WINDOWS:1.0,3.x
OPER/SYS:
KEYWORDS:kbfaq

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1.00
WINDOWS
kb3rdparty kbenv kbsound kbhw kbmm kbprb kbfaq

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The information in this article applies to:

 - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 
 - the operating system: Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 
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SYMPTOMS
========

Magic School Bus (MSB) Explores the Ocean stops responding (hangs)
intermittently on a computer with an Ensoniq Soundscape sound card using Ensoniq
driver version 1.20.03 or Gateway driver version 1.52 drivers. In addition, the
sounds may echo (sound very strange).

RESOLUTION
==========

Obtain and install the updated drivers for the Ensoniq sound card. The updated
drivers are Ensoniq version 1.30.03 or later.

MORE INFORMATION
================

These drivers can be obtained from the following sources:

Gateway
-------

 - (800) 846-2301
 - http://www.gw2k.com

Ensoniq
-------

 - (800) 942-0096
 - ftp://ftp.ensoniq.com

The driver files names are:

 - S2k0526a.exe
 - S2k0526b.exe

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

NOTE: For information about problems running Kids products with the Ensoniq sound
card, see the following article in the Microsoft Knowledge Base:

   Q124812 Kids: Hangs with Ensoniq Sound Card


Additional query words: msbhb msbss frizz kbmm multi media audio hang black screen sound scape freeze lock up won't run can't cannot ensonic ensonich ansonic repeat distortion fuzzy winmsbhuman

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Keywords          :  kbfaq
Technology        : kbOSWinSearch kbHomeProdSearch kbZNotKeyword6 kbZNotKeyword kbKidsSearch kbScholasticOcean kbOSWin310 kbOSWin311 kbOSWin300 kbOSWin300a kbMSBSearch
Version           : WINDOWS:1.0,3.x
Issue type        : kbprb

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SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.