DOCUMENT:Q150249 08-NOV-2001 [homekids] TITLE :3D Movie Maker: CD-ROM Drive Error Messages During Setup PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0,95 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft 3D Movie Maker for Windows, version 1.0 - Microsoft Nickelodeon 3D Movie Maker for Windows, version 1.0 - the operating system: Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run 3D Movie Maker Setup, one or more error messages appear if you eject the 3D Movie Maker compact disc while Setup is running. NOTE: Another possible cause for error messages is if the computer has difficulty reading the compact disc while you are running Setup. The possible error messages are: - Please Insert CD-ROM 3DMOVIE100 With Serial Number ####-#### in Drive D:. If the CD-ROM is still in the drive, it may require cleaning. - Insert the CD-ROM disk labeled 'Microsoft 3D Movie Maker-3D Movie' into drive D:. - Setup can proceed without copying the files on this disk. Do you want to continue without these files? - Setup is not yet complete. If you quit now the product will not be installed properly. Quit Setup? - One or more of the required Setup files are missing or corrupted. Setup cannot continue. - 3D Movie Maker did not finish setting up on your computer. You will need to run Setup again before you can run 3D Movie Maker. RESOLUTION ========== To address this issue, use one or more of the following solutions. 1. Do not eject the compact disc while setup for 3D Movie Maker is running. 2. Clean the compact disc with a soft, dry, lint-free cloth, wiping in straight lines from the center outward. After following step 1 or 2, run the 3D Movie Maker Setup.exe program again. MORE INFORMATION ================ In most cases, when you are setting up a program to run on your computer, a set of files must be copied to your hard drive. If something happens during the transfer of files (for example, the compact disc is ejected), problems may occur, and you may be required to run Setup again. Additional query words: kids mczee kbmm director animated movies melanie 3-d three dimensional 3d 3dmm ok cancel retry cleaned cdrom ejected ejects ====================================================================== Keywords : Technology : kbOSWin95 kbOSWinSearch kbHomeProdSearch kbZNotKeyword kbKidsSearch kb3dMovieMaker Version : WINDOWS:1.0,95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.