DOCUMENT:Q153436  08-NOV-2001  [homekids]
TITLE   :MSB: Hangs on Exit with Alliance Promotion Video Driver
PRODUCT :Microsoft Home Kids Products
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kb3rdparty kbdisplay

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The information in this article applies to:

 - Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0 
 - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 
 - Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0 
 - the operating system: Microsoft Windows 95 
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SYMPTOMS
========

When you try to exit one of the Magic School Bus titles listed above while using
the Alliance Promotion display driver, your computer may stop responding
(hang).


CAUSE
=====

When you use version 4.0 of the Alliance Promotion display driver for Windows
95, and the Desktop Area is set for 800 by 600 pixels, your computer may stop
responding (hang).

RESOLUTION
==========

If you are using 800 x 600 resolution, switch the Desktop Area to 640 x 480, as
follows:

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click the Display control panel icon.

3. Click the Settings tab and move the Desktop Area slider control to the left
   until the value reads 640 by 480 pixels.

4. Click the OK button in this window and follow the instructions in the next
   dialog boxes.

After following these steps, you should be able to exit the program without a
problem.


Additional query words: 1.00 multi media multimedia multi-media corruption distorted distortion jump blink avi vfw homekids msbsolar msb-ss schoolbus mskids magic home kids errors gpf blank black hang msbss winmsbsolar magicbus crash freeze up crashes stops earth msbearth winmsbearth ocean msbocean winmsbocean msb

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Keywords          : kb3rdparty kbdisplay 
Technology        : kbOSWin95 kbOSWinSearch kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticOcean kbScholasticDinosaurs kbScholasticEarth kbMSBSearch
Version           : WINDOWS:1.0
Issue type        : kbprb

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