DOCUMENT:Q155150 12-JUN-2001 [homekids] TITLE :Writer 2: Email Asks for Exchange Profile if Exchange Is Not Run PRODUCT :Microsoft Home Kids Products PROD/VER:2.00 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Creative Writer for Windows, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you send an e-mail package from Creative Writer when your e-mail program is not currently running, you may be asked to choose an e-mail profile even if you only have one profile on the machine and/or you have set a default profile using the Mail And Fax feature in Control Panel. NOTE: This behavior has been observed with Microsoft Exchange installed on Microsoft Windows 95 and Windows NT 4.0. Microsoft Exchange is a MAPI (Messaging Application Programming Interface) compliant e-mail program. Microsoft did not test other e-mail programs during the writing of this article. RESOLUTION ========== Make sure your e-mail program is running before you try to send an e-mail package from Creative Writer. MORE INFORMATION ================ If the e-mail program is open at the time you send the email package, you may not be prompted for a profile. Additional query words: kids mskids max writer CW CW2 profiles ====================================================================== Keywords : Technology : kbHomeProdSearch kbCreativeWriter200 Version : 2.00 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.