DOCUMENT:Q156775 08-NOV-2001 [homekids] TITLE :MSB Dinos: Errors Installing with 8-bit Sound Card PRODUCT :Microsoft Home Kids Products PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbtlckbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start installing Magic School Bus Explores in the Age of Dinosaurs (MSB Dinosaurs), the following message may appear: Microsoft Kids Setup Program has detected that: your sound card does not support Microsoft Kids Setup 11.025 kHz mono, 8-bit 11.025 kHz Stereo, 8-bit 22.05 kHz mono, 8-bit MORE INFORMATION ================ This problem has been reported with the original Creative Labs Sound Blaster (8-bit), ESS ES488 (8-bit), and Media Vision Thunder Board (8-bit) sound cards, as well as other older, 8-bit sound cards. Microsoft has confirmed this to be a problem in Magic School Bus Explores in the Age of Dinosaurs, version 1.0. Microsoft has confirmed this to be a problem in . Contact Customer Service at 1-800-426-9400 between the hours of 6:00am and 6:00pm Pacific time to obtain a refund or contact your local computer retailer for information regarding upgrading your sound card to 16-bit or better. Additional query words: frizz kbmm multimedia multi- media multi msbdino msbdinos soundcard win95 ====================================================================== Keywords : kbtlc kbfaq Technology : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticDinosaurs kbMSBSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.