DOCUMENT:Q163480 08-NOV-2001 [homekids] TITLE :MSB: Err Msg: "Wave Error" When Starting Program PRODUCT :Microsoft Home Kids Products PROD/VER::1.0; WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Scholastic's Magic School Bus series: Explores the Human Body for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 - Scholastic's Magic School Bus series: Explores the Solar System for Windows, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start one of the Magic School Bus products listed above, you may receive the following error message: Wave Error X: All wave devices that can play files in the current format are in use. Wait until a wave device is free, and then try again. where X refers to a number, most commonly 7 or 10. CAUSE ===== You have Microsoft SoundBits (or a similar sound-producing program) installed and enabled on your computer, or there is a .dll or .drv file other than Mmsystem.dll on the drivers= line in the System.ini file. RESOLUTION ========== To resolve this problem, do one of the following: - Remark out the existing drivers= line located in the [boot] section of the System.ini. Do this by placing a semi-colon (;) at the beginning of the drivers= line, then add the following on a new line: drivers=mmsystem.dll For more information about how to perform this task in Windows, see your Windows printed documentation or online Help. - Disable or remove SoundBits. For more information about disabling SoundBits, please see the following article(s) in the Microsoft Knowledge Base: Q100399 How to Disable SoundBits MORE INFORMATION ================ If Microsoft SoundBits (or a similar sound-producing program) is installed and enabled, you will either not hear any startup audio with the Magic School Bus program, or an error message may appear when you launch the program. This occurs because both SoundBits and the Magic School Bus are trying to play audio at the same time. Additional query words: kids mskids msb msbhb msbss frizz kbmm multimedia multi-media multi media msbdino msbdinos msbearth ====================================================================== Keywords : Technology : kbHomeProdSearch _IKkbbogus kbZNotKeyword kbKidsSearch kbScholasticHuman kbScholasticOcean kbScholasticSolar kbScholasticDinosaurs kbScholasticEarth kbMSBSearch Version : :1.0; WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.